1. About this service

    13 11 14 is a confidential telephone crisis support service available 24/7 from a landline, payphone or mobile. Anyone across Australia experiencing a personal crisis or thinking about suicide can contact Lifeline. Regardless of age, gender, ethnicity, religion or sexual orientation our trained volunteers are ready to listen, provide support and referrals.

      • Service name


      • Phone

        13 11 14

      • Urgency levels

        Emergency, Urgent, Additional Support

      • Service area

        City of Casey, City of Greater Dandenong, Cardinia Shire

      • Eligibility criteria

        Lifeline provides all Australians experiencing a personal crisis with access to online, phone and face-to-face crisis support and suicide prevention services.

      • Service type


      • Costs

        No cost

      • Disability access Yes
  2. Lifeline