Victims Assistance Program

  1. About this service

    If you are the victim of a violent crime, help is available through the Victims Assistance Program (VAP). Our role as part of VAP is to help you to deal with and recover from the effects of the crime by providing you with services tailored to your needs. We can help you in a number of ways: •Emotional and physical support — practical assistance and counselling •Advocacy — providing you with a voice •Providing information, practical assistance and referrals to other services •Helping with preparing Victim Impact Statements and submissions to the Adult Parole Board •Offering support to access the criminal justice system (for both reported and unreported crimes) and to lodge Victims of Crime Assistance Tribunal (VOCAT) applications where eligible.

      • Service name

        Victims Assistance Program

      • Service address

        48 Webb Street, Narre Warren Vic 3805
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      • Phone

        03 9705 3200

      • Urgency levels

        Additional Support

      • Service area

        City of Casey, City of Greater Dandenong, Cardinia Shire

      • Eligibility criteria

        If you have experienced or witnessed a violent crime you can use our service. It is also available to the relatives of those who are deceased as the result of a violent crime.

      • Interpreters

        Yes but requires booking in advance

      • Service type


      • Costs

        - No cost

      • Disability access Yes
    More information for teachers, wellbeing staff and service professionals

      • Participation length

        - As long as required

      • Who can refer

        - Anyone can refer to the Victims Assistance Program

  2. Victims Assistance Program