Services covering the City of Greater Dandenong, City of Casey and Cardinia Shire

Windermere


Provides family violence counselling, sexual assault counselling, parenting support and family services, case management services, family violence flexible support packages, housing services, victims assistance program, school community programs, group work, family day care

Service Address: 48 Webb Street Narre Warren VIC

Phone: 9705 3200

Agency Services


Counselling Services

Counselling for women and people under the age of 18 years who: have experienced sexual assault and those people around them who have been impacted by this assault, those who have experienced family violence, children who demonstrate concerning sexual behaviours and/or children at risk of being placed, or who have been placed, in out of home care.

Contact: 03 9705 3200

Provided by: Windermere

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Family Services

Windermere Family Services is a community based family support program for families with children under the age of 18 years. Family Services provides a comprehensive range of services and approaches to support families experiencing a range of difficulties that may impact on their parenting and family life. These difficulties can include problems associated with household management, relationship stresses, personal difficulties and parenting challenges. Family Services provide creative outreach and in home support to families experiencing a range of difficulties that may impact on their parenting and family life. To make a referral to Family Services, please call Child FIRST on 03 9705 3939.

Contact: 9705 3939

Provided by: Windermere

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Housing Support

If your family has been moving about because you can’t find a permanent home, or you are facing the very real possibility of losing your home, we can help you. Depending on your situation we can work with you to help your family to find long-term public housing, a private rental or avoid eviction. We can help you by providing information and support so your family can secure the long-term accommodation you need. We can assess the needs of the whole family to provide support, information and referrals to appropriate services with the aim of breaking the cycle of homelessness.

Contact: 03 9705 3200

Provided by: Windermere

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Victims Assistance Program

If you are the victim of a violent crime, help is available through the Victims Assistance Program (VAP). Our role as part of VAP is to help you to deal with and recover from the effects of the crime by providing you with services tailored to your needs. We can help you in a number of ways: •Emotional and physical support — practical assistance and counselling •Advocacy — providing you with a voice •Providing information, practical assistance and referrals to other services •Helping with preparing Victim Impact Statements and submissions to the Adult Parole Board •Offering support to access the criminal justice system (for both reported and unreported crimes) and to lodge Victims of Crime Assistance Tribunal (VOCAT) applications where eligible.

Contact: 03 9705 3200

Provided by: Windermere

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Engaging Families

Engaging Families provides outreach and counselling support for families with children under the age of 12 living within Cardinia Region. Supports are targeted for people experiencing Family Violence as well as Alcohol and Other Drugs concerns and Mental Health concerns. Includes counselling, parenting support, outreach services, advocacy and group programs.

Contact: 9705 3200

Provided by: Windermere

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Family Violence Counselling

Provides specialised individual or family counselling for victim/ survivors of family violence or sexual assault. Provides free counselling up to 12 sessions with options for extension. Book in for an initial assessment session within 2 weeks of contact.

Provided by: Windermere

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