Services covering the City of Greater Dandenong, City of Casey and Cardinia Shire
|
Name |
Phone Number |
Description |
|
Police, Fire and Ambulance |
000 |
Emergency response |
|
Suicide Call Back Service |
1300 659 467 |
24/7 crisis counselling to people at risk of suicide, carers for someone who is suicidal and those bereaved by suicide |
|
SuicideLine |
1300 651 251 |
24/7 counselling and information for anyone affected by suicide |
|
Victorian Poisons Information Centre |
131 126 |
24/7 advice on what to do if a person has been poisoned, has overdosed, has made a mistake with medicines or has been bitten/stung by a snake, spider, bee, wasp etc. Includes telephone assessment, advice on first aid, with or without referral to a doctor or hospital. |
|
Child FIRST |
1300 369 146 |
A service where you can receive information and support if immediate safety of the young person is not compromised |
|
Child Protection |
1300 360 391 |
Referral where circumstance has a serious impact on the child’s immediate safety, stability or development, or the concern is persistent and entrenched and likely to have a significant impact on the child’s development |
|
Child Protection Crisis Line |
13 12 78 |
Weekend and after hour service for concerns about the immediate safety of a child or young person within their family unit |
|
Crisis Care Helpline |
13 16 11 |
24/7 telephone counselling for any crisis situation |
|
Crisis Contact Centre (The Salvation Army) |
1800 627 727 or 9536 7777 |
24/7 support and information response, with appropriate referrals to local services for individuals and families who find themselves in difficult situations associated with housing, family violence, financial, substance abuse and mental health |
|
Dandenong Crisis and Assessment Team (CAT) |
1300 369 012 |
24/7 psychiatric triage including information, assessment and referral |
|
Direct Line |
1800 888 236 |
24/7 information, counselling and referral for alcohol and other drug related issues |
|
Gambler's Helpline |
1800 858 858 |
24/7 telephone support for issues related to gambling |
|
Healthdirect Australia |
1800 022 222 |
24/7 health advice line staffed by registered nurses to provide expert health advice |
|
Kids Helpline |
1800 551 800 |
24/7 counselling for kids |
|
Lifeline Australia |
13 11 14 |
24/7 crisis support and suicide prevention |
|
Mensline |
1300 789 978 |
24/7 counselling for men, including information and referral |
|
WIRE Women's Information |
1300 134 130 |
Information and counselling for women, Mondays to Fridays 9 am to 5 pm |
|
Nurse-on-call |
1300 366 356 |
24/7 general health advice and information |
|
Sexual Assault Crisis Line |
1800 806 292 |
After hours telephone crisis counselling service for victims or survivors of both past and recent sexual assault |
|
Safe Steps |
1800 015 188 |
24/7 support and information for women experiencing violence and abuse from a partner or ex-partner, another family member or someone else they are close to |
|
RESPECT |
1800 737 732 |
24/7 telephone and online crisis and trauma counselling service to assist people who have been or who are affected by sexual assault, domestic or family violence |
|
Name |
Phone Number |
Description |
|
Beyond Blue |
1300 224 636 |
National mental health information line |
|
Child Abuse Prevention Services |
1800 688 009 |
Information, referral and ongoing support to those affected by child abuse, concerned about the welfare of a child, or needing family or parenting support |
|
Drug and Alcohol Clinical Advisory Service (DACAS) |
1800 812 804 |
Health and Welfare professionals only: consultancy service |
|
Eating Disorder Helpline |
9885 0318 |
Information, guidance and support to anyone whose life is affected by an eating disorder, body image issues or disordered eating |
|
eHeadspace |
1800 650 890 |
Online telephone support and counselling |
|
Gay and Lesbian Switchboard |
13 22 89 |
Telephone counselling, information and referral service for gay, lesbian, bisexual, transgender and intersex (GLBTI) communities |
|
Griefline |
9596 7799 |
Telephone counselling for people struggling with grief and loss |
|
Parentline |
13 22 89 |
Support, counselling and education for parents |
|
Pregnancy, Birth and Baby Helpline |
1800 882 436 |
Information and counselling for women, their partners and families relating to issues of conception, pregnancy, birthing and post-natal care |
|
Relationships Australia |
1300 364 277 |
Relationship support services for individuals, families and communities |
|
SANE Australia |
1800 187 263 |
Mental health information regarding symptoms, treatments, medications, support and health for carers |
Please note that online counselling services are not always able to respond immediately
|
Name |
Website |
Description |
|
Counselling Online |
Online counselling for anyone worried about or seeking help for their own alcohol and/or other drug use, or anyone concerned about the alcohol or other drug use of a family member or friend Counselling online is available 24/7 across Australia |
|
|
eHeadspace |
Free online support for young people and families that are going through a tough time. Also a great way for young people who are worried about someone they know to get some extra support |
|
|
Gambling Help Online |
http://www.gamblinghelponline.org.au/accessing-support/online-counselling/ |
Online counselling and email support for anyone wanting help with a gambling concern |
|
Kids Helpline Web Counselling |
Access to a Kids Helpline counsellor over the web |